Coronavirus COVID-19 Policies

KEEPING OUR GUESTS and STAFF SAFE DURING COVID-19 as the SHOW GOES ON!

+ Face-Coverings / Masks are required to be worn by all patrons while inside the building.
+ Patrons are encouraged to practice social distancing as able and proper hand washing/sanitizing techniques.
+ If you have been exposed to, have symptoms consistent with, or have been diagnosed with COVID-19 please do not attend an event at the Scranton Cultural Center.
+ As various event presenters may have differing policies, additional specific policies regarding your event may vary.
 
+ No smoking is allowed inside or around the Scranton Cultural Center on the sidewalks or plaza.
+ No Re-Entry.. Once you have entered the venue and passed security, patrons may not leave and reenter.
 
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BOX OFFICE: 

To avoid unnecessary interaction amongst patrons tickets are available online to purchase and mobile delivery allows for contactless purchase and entry via your device.  Purchase Online HERE
As various event presenters may have differing policies, additional specific policies regarding your event may vary.
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GENERAL INFORMATION: 

Keeping Our Guests and Staff Safe During COVID-19 as the Show Goes On!

The following are protocols for visitors, adopted by the Scranton Cultural Center Board of
Directors, in order to help safeguard everyone’s health in response to COVID-19:

Face-Coverings /Masks are required to be worn by all patrons when entering the building
and during all indoor activities and performances. Guests will be required to leave if
mask-wearing protocols are not followed.

Consistent with the U.S. Centers for Disease Control and PA Department of Health
guidelines, social distancing and proper hand washing/sanitizing techniques are
encouraged for all guests and staff in order to minimize the spread of COVID 19.
Numerous hand washing and sanitizing stations are available throughout the building for
ease of access.

If at any time you
  - have been exposed to COVID-19 in the last 10 days,
  - were diagnosed with or tested positive for COVID-19 in the last 10 days,
  - currently have COVID-19 symptoms, or
  - had COVID-19 symptoms within the last 24 hours,
please do not attend the performance.

Some performances/events and events may require additional measures which will be
communicated in advance and once again prior to entry. To be certain as to the specific
measures in place at an event you plan to attend, please check our website or
call the Box Office at 570-344-1111.


The Scranton Cultural Center reserves the right to update this guidance as necessary to reflect
current recommendations from public health authorities.

 
For information and resources regarding COVID-19, visit www.cdc.gov or www.who.int.
 

GENERAL SECURITY AND BAG POLICIES

The following items are PROHIBITED in the Center:
Coolers, backpacks, over-sized bags, bottles, cans and glass containers, outside food or beverages, horns, whistles, banners, noisemakers, laser pens, cameras, video cameras, or recording devices, illegal substances, weapons or any other threatening objects.

Please DO NOT bring into the building large bags, purses, backpacks, umbrellas, outside food or drink.

Wristlets up to 4" x 6" x 1" or Clear Bags up to 12" x 12" 6" are permitted

Bags may be checked for every event.

Other security measures vary per event.

The Center is a SMOKE FREE facility. NO smoking materials, cigarettes, cigars, pipes, lighters, matches or other flammable items may be brought into the Center.

There is no Re-Entry upon Exit for most events.

Cameras and recording devices are prohibited.


EARLY ENTRY

There is generally a seating hold at the beginning of the show.

To avoid missing any of the performance, leave yourself enough time to arrive, park, gain access through security and ticket check points and find your seats.

Ensure that you are able to access download and have ready your mobile ticket barcode/QR code prior to entering the venue. For details please refer to Ticketmaster's guide: https://help.ticketmaster.com/s/article/What-is-Mobile-Entry